Privacy policy

Last updated: March 10, 2023
Effective date: March 10, 2023

Thank you for using the APP! This application is developed and operated by Hangzhou Zero Zone Technology Co., Ltd. This application respects and protects the personal privacy of all users of the service. In order to provide you with better services, the App will use and disclose your personal information in accordance with the provisions of this Privacy Policy. However, the APP will treat such information with a high degree of diligence and prudence. Except as otherwise provided in this Privacy Policy, the App will not provide such information to the third Party without your permission. Without your prior permission, the App will not disclose such information to the public or provide such information to any third party. The App will update this Privacy Policy from time to time. When you agree to the Application Service Usage Agreement, you are deemed to have agreed to all contents of this Privacy Policy. This Privacy policy is an integral part of the Application Service Usage Agreement.

1. Scope of application

The personal registration information provided by you in accordance with the requirements of the Application when you register an account of the Application; When you use the network services of the Application or access the web pages of the application platform, the Application automatically receives and records the information on your browser and computer, including but not limited to your IP address, the type of browser, the language used, the date and time of access, software and hardware characteristics, and the web page records you require; The application obtained user personal data from business partners through legal means.
You understand and agree that the following information is not subject to this Privacy Policy:
(1) Keyword information entered by you when using the search service provided by the application Platform;
(2) Information and data collected by the App and published by you in the App, including but not limited to participation in activities, transaction information and evaluation details;
(3) Violations of legal provisions or violations of the application rules and measures taken against you by the Application.

2. How do we collect and use your personal information

Personal information refers to all kinds of information recorded electronically or by other means that can identify the identity of a particular natural person or reflect the activities of a particular natural person alone or in combination with other information. Sensitive personal information refers to personal information that, once leaked, illegally provided or abused, may endanger personal and property safety and easily lead to personal reputation, physical and mental health damage or discriminatory treatment. If the information we collect or use involves your personal sensitive information, we will highlight it in bold to clearly identify it to you. At the same time, we will take encryption and other security measures to transfer and store your personal sensitive information. If the information you release publicly involves sensitive information or other people's information, please choose carefully and consider it. If the information you publicly release involves the personal information of minors, you need to obtain the consent of the guardian of the minors before releasing the information. When we use your personal information for other purposes or purposes not specified in this Policy, we will seek your prior consent.
In order to realize the core functions of our products and services, we may collect, keep and use the following information related to you. If you do not provide relevant information, we will not be able to provide you with the corresponding products or services. These functions and information are as follows
(1) Help you complete the account registration, login and related verification process
When you register as a member or log in to the App, you need to provide us with your mobile phone number at least, and we will help you complete the verification process of login and registration by short message. If you only want to use basic services such as browsing and search, you do not need to register as a member and provide the above information. If you register or log in to the app through a third-party channel, you need to authorize us to obtain your nickname, profile picture and other identity information from the third party.
(2) Functions necessary to ensure payment security
To ensure the stability and security of our system when you use our products and/or services, prevent your personal information from being illegally obtained, more accurately prevent fraud and protect your account security, We need to collect your device information (unique ID of the device, IP address, MAC address, IMEI, OAID, SIM card information, software installation list, network status, device model and status, network environment, operating system type and software version, etc.), historical Internet access records, log information, etc., to determine the risk of your account. We will use the above information to troubleshoot possible system risks, security risks and information anomalies. If you do not provide the above information, we can not protect your account security and account rights and interests.

3. Information disclosure

Under the following circumstances, the App will disclose your personal information in whole or in part according to your personal will or the provisions of the law:
(1) Disclose to third parties with your prior consent;
(2) Share your personal information with third parties in order to provide the products and services you require;
(3) to disclose to a third party or an administrative or judicial organ in accordance with the relevant provisions of the law or at the request of an administrative or judicial organ;
(4) If you violate relevant Chinese laws and regulations or the Application Service Agreement or relevant rules, you need to disclose to a third party;
(5) If you are a qualified intellectual property complainant and have filed a complaint, at the request of the respondent, disclose to the respondent so that both parties can deal with possible rights disputes;
(6) In a transaction created on the App Platform, if any party to the transaction performs or partially performs its transaction obligations and requests for information disclosure, the App has the right to decide to provide the user with the contact information and other necessary information of its counterparty to facilitate the completion of the transaction or the settlement of the dispute.
(7) Other disclosures deemed appropriate by the App according to laws, regulations or policies of the Website.

4. Information storage and exchange

The information and data about you collected by the App will be stored in the servers of the App and/or its affiliates, and such information and data may be sent to the country or region where you are located or outside the territory where the information and data collected by the App are located and can be accessed, stored and displayed outside the territory.

5. The use of Cookies

If you do not refuse to accept cookies, the App will set or access cookies on your computer so that you can log in to or use the services or functions of the App Platform that depend on cookies.
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You have the option to accept or reject cookies. You can refuse to accept cookies by modifying your browser Settings. However, if you choose not to accept cookies, you may not be able to log in to or use the application's network services or functions that rely on cookies.
This Policy applies to information obtained through cookies set by the App.

6. Information security

This application account has security protection function, please keep your user name and password properly. The application will encrypt the user password and other security measures to ensure that your information is not lost, abused and altered. Despite the aforementioned security measures, please note that there is no such thing as "perfect security measures" on information networks.

7. Changes to this Privacy Policy

When the Privacy Policy is modified, we will publish these changes in this Policy, on our website and wherever we deem appropriate so that you understand how we collect and use your personal information, who has access to it, and under what circumstances we will disclose it.
The Company reserves the right to change this policy at any time, so please check it often. If there is a material change to this policy, the Company will inform through the website notice form.

8. Relevant information of third-party SDK

In order to ensure the realization of our relevant functions and the safe and stable operation of the application, we will access the software development kit (SDK) provided by the third party to achieve this purpose. We will carry out strict security monitoring on the SDK used by our partners to obtain personal information, so as to protect your information security. At present, the third-party service providers we access mainly include the following types:
(1) "Friendleague" SDK is used to collect data crash information, provide statistical analysis services, provide basic anti-cheating capabilities, and optimize user experience. Need to get your Mac address, the only equipment identification number (IMEI/androidID/IDFA/OPENUDID/GUID, SIM card IMSI information). The SDK belongs to "Youmeng Tongxin (Beijing) Technology Co., LTD.". The collection category is personal common device information. Website is https://www.umeng.com/policy
(2) The "Pangolin" SDK is used to serve ads. The Pangolin SDK collects your imei/ network status /mac address/location information/application list information/model/brand information. Website: https://www.pangle.cn/privacy

9. Children's privacy

We value children's privacy. Although our app is available for use by children, only parents and/or legal guardians or other adults can purchase items. To set up your robot, parents or guardians should download the app. Product usage information is used only to support our internal operations.
We do not knowingly collect or solicit personal information from anyone under the age of 13.
After proper authentication, a parent or legal guardian may view the information we have collected about the child, request removal or refuse permission for further collection or use of the information. Keep in mind that a request to remove this information may limit a child's access to all or some of the services.

10. How do users manage information

Access, correction and deletion: You can view your system authorization through "Settings" - "Application" - "Application Management" - "Permissions" - "APP" in the mobile system. If you need access to your personal information generated during use, we will provide it to you upon reasonable request. If you are unable to access, correct or delete your personal information through the above methods, you can also contact us by sending an email to zerozonefun001@163.com and we will reply you within 15 working days.
Disable or revoke authorization: You can disable storage, phone, location, notification, camera, and camera permissions, change the scope of authorization, or revoke your authorization in Rights Management of the device operating system.
Cancellation: Your account may be cancelled or deleted under the conditions stipulated in the service agreement of this application and the relevant national laws and regulations. After the account is cancelled or deleted, all service information and data related to the account under the single service item will be deleted or processed in accordance with the service agreement of the single service. You can also take the initiative to apply for the account cancellation, you can click "My - profile picture - logout account" to cancel.

11. Intellectual Property Related

You understand and agree that we have the right to review your uploaded or posted content at any time, and if we find that your uploaded content does not comply with the foregoing, we have the right to delete or re-edit or modify your uploaded or posted content, and we have the right to suspend your account without prior notice to you. You also understand, agree and warrant that the content uploaded or posted by you is your obligation, not ours, and we have no obligation to proactively check, edit or modify the content uploaded or posted by you.
If your behavior of uploading or publishing content on the software causes damage or loss to a third party, and the third party claims compensation or any other rights derived from it, you shall bear all legal liabilities independently, and we and our partners shall not assume any liabilities.
We make no warranty as to the legality, legitimacy, integrity or quality of the content uploaded or posted by users. Users are solely responsible for the risks arising from their use of or reliance on the content or resources transmitted by the software, and we shall in no event be liable for any loss or damage that may or may actually result from such risks.
The image generated by is copyrighted by the user of the platform that generated the image. All pictures and works on this platform are only for users to exchange, learn, share and use. Do not use them without the written authorization of the uploaded users. Since the platform does not own the copyright of such materials and pictures, if commercial use is required, it shall obtain the authorization of the copyright owner and comply with relevant national laws and regulations. In case of disputes caused by illegal use of others' pictures, all consequences shall be borne by the user.

12. Legal Liability and Disclaimer

We will use our commercially reasonable efforts to protect the privacy and integrity of User's device resources and communications, however, User acknowledges and agrees that we cannot provide any warranty in respect of this matter. We can develop or adjust software functions according to the user's usage status and behavior in order to improve software functions, user experience and services. In order to guarantee the autonomy of business development and adjustment, we have the right to modify or interrupt the software service at any time without notifying users.
Under any circumstances, we and our partners shall not be liable for any direct, indirect, accidental, special and subsequent damages and risks arising from the use or inability of the Software by the user. If the normal operation of the service is affected by technical failure and other irresistible events, we and our partner promise to cooperate with relevant units in the first time to deal with and repair in time, but we and our partner shall not be liable for all losses suffered by users.
If a user contacts with other users through the software, any psychological, physical injury or economic loss caused or may be caused by misdirection or deception shall be borne by the wrong party in accordance with law, and shall have nothing to do with us and our partner.

13. Contact us

Hangzhou Zero Zone Technology Co., Ltd.
Company Address: Room 3209, 1st Floor, Building No. 11, Guanshan Road, Pingyao Town, Yuhang District, Hangzhou City, Zhejiang Province